Technical Support

If you need technical help with DragonFable, this is the place to be!

Find out the best browsers to play the game, what fixes problems with the game, how DragonFable works, and how to keep your accout secure.

How does DragonFable work?
I'm stuck at Validating Login! What fixes most problems with logging in?
The game doesn't work and I have parental controls installed.
Is Flash required to play DragonFable? How do I get Flash?
What are the best web browsers to use to play DragonFable?
How do I keep my account secure?
Do you support hand-held devices?

Please make sure to completely close out all browsers and restart your computer when you are experiencing a problem logging in. Then try again. Also, make sure you have the latest version of the Flash plug-in for your web browser. If that does not help, try using a different web browser. We recommend using Firefox, Opera, or Internet Explorer. Also, try using a different computer or internet connection to see if that resolves the issue.

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